Duties:

• Answer and register incoming telephone calls coming through the “Service hotline for outbound travellers”


• Greet and make appointments for complainants who wish to lodge complaints in person


• Provide clerical support

Requirements:

• F.5 or above


• Min. 2 years’ working experience, preferably in customer service


• Pleasant personality


• Good telephone manner, communication and interpersonal skills


• Able to work under pressure and willing to learn


• Fluent Cantonese with reasonable command of spoken English and Putonghua


• Immediate available will be preferable

To apply, please send full resume with expected salary and available date to the Manager of the Consumer Relations Department by email (crd@tichk.org) on or before 16th September, 2010.

Personal data collected will be used for recruitment purpose only.